Your agent is sitting across from a client that they are not really comfortable with. They don’t want to write an auto policy, but the MVR shows no convications. No choice but to write the policy?
Not with DHI! Your agent runs a Driver’s History Report (which also shows open violations) and finds the client has two DWI trials coming up next week and is trying to get insured before being convicted. The agent asks the client and gets an admission of the upcoming trial. Now you can delay and eventually deny writing this losing policy!
The registered owner of a vehicle lives in a multi-family home, but claims to live alone and that he is the only driver of the insured vehicle. An undisclosed member of the household gets in an accident and at trial claims that he borrowed the car and has never driven the insured’s car before.
Using the license plate of the vehicle, DHI’s Customary Operator Report shows that the undisclosed driver has been ticketed twice before in the insured’s vehicle. He is impeached at trial, the policy is voided and the claim is denied saving your company significant dollars!
Your batch processing was completed on January 2nd. On January 3rd, one of your insured’s is issued a serious moving violation and is convicted in February. You are not aware of the conviction until it’s posted to their MVR.
DHI constantly monitors your client base and within 2 days of the ticket being issued alerts your Renewal Department that a ticket was issued and the schedule court date. Immediately after the case is heard, you receive another update regarding the conviction so you can immediately surcharge (if permitted) as opposed to waiting for your next batch process in January of the next year! Immediate accountability!